Platform Releases 2024

• December 2024
• September 2024
• June 2024
• May 2024
• March 2024

December 2024

Naming Convention Update

"Participants" are now "Learners"

We’ve made a small but meaningful change across the system: what we used to call “Participants” are now referred to as “Learners”.

Why the change? We believe “Learners” feels more natural, relatable, and in line with how you use the system. It reflects the active journey your people are on—gaining knowledge, skills, and confidence.

Training Library Customisations

Custom Course Categories

While you could previously create custom course categories with your own content, your Activate subscription now allows you to include licensed content, such as our Infection Prevention and Control course. This gives you even greater control over how training is organised and delivered.

Here's how it works: Imagine a new team member is starting. You could create a category like "Support Worker Induction", grouping all essential onboarding courses in one place. This might include your own tailored content alongside training from the NDS Workforce Essentials and Aged Care Fundamentals eLibraries—making it easy for them to find everything they need.

Alternatively, you could set up monthly training categories to help your team progress steadily throughout the year.

This flexibility not only simplifies learning for your team but also ensures your training aligns perfectly with your business rules.

Want to explore this feature?
Training Library Customisations are available with an Activate subscription. Reach out to your Customer Success Manager to set up Training Library Customisations.

September 2024

Assess App Improvements

Enrolment Questions for New Events

In Advanced Settings, you can now block enrolment, event sign-in, or event closure if learners haven't answered the required question/s.

Here are some examples of enrolment questions and the action you may want to block:

1. Do you agree you can complete all required physical activities? — Block event sign-in if unanswered.
2. Do you have any dietary requirements? — Block event enrolment if unanswered.
3. Do you wish to apply for recognition of prior learning? — Block event closure if a learner has not answered the question.

Thanks to the new 'Initiated Enrolment' status, Assessors will also have complete visibility of learners who have yet to answer all enrolment questions.

On the event day, Assessors can effortlessly share a QR code, enabling learners to complete their enrolment questions without the need to log in.

Compliance Acknowledgement within Events
Events can now require Assessors (and Trainers) to complete a compliance acknowledgment before assessing an event. If this feature is enabled, events will be blocked from closure until the Assessor has completed the acknowledgment.

This acknowledgment is intended to give you additional peace of mind that all Assessors are complying with your standards.

New Online Progress Section and Stylistic Improvements to the Assess Grid

We have added a new "Online Progress" page to the Assess Grid to remove non-interactive modules from the main screen, making it easier to see an overview of learner progress at a high level. We have also improved how the Assess Grid responds and scales on mobile and tablet to make assessing on the go easier than ever.

You will also notice a refined visual experience with subtle yet impactful stylistic updates to the grid.

June 2024

System Improvements

New filtering options in the Bulk Admin Job list
We have introduced new filtering options in the Bulk Admin Job list. You can now filter based on job type and creation date, enabling you to quickly find what you're looking for.

Updated "Document Library" to "Resource Library"
We have updated the terminology in our LMS, changing "Document Library" to "Resource Library". We believe this new naming convention better aligns with the library's versatility. 

Assess App Features

Event Closure Reminder recipients
In addition to last month's release, where we introduced Event Closure Reminders, we have improved this new feature to give you control over the recipients. You can now choose whether the closure reminders are sent to all assessors assigned to the event, the event contact or both. ‍

 

Discontinued Feature

Training Status Report (Legacy)
Thank you for all your positive feedback on the new Training Status Report. We will be phasing out the old Training Status Report (Legacy) on 30 June. If you haven’t already, we highly recommend moving any scheduled reports across to the new Training Status Report. Please contact your Customer Success Manager if you need assistance setting up new scheduled reports.

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May 2024

Bulk Admin Jobs

New and Updated Actions added to View Training
On the View Training page within Manage Participants, administrators can now mark learners as expired or remove courses from them using the “Mark as Expired” and “Delete Course” functions found in the Actions dropdown.

Once you action the job from the View Training page, you will see its progress from the Bulk Admin Jobs page, where it will either be flagged as queued, completed successfully or completed with errors.

 

Cancel Job added to Bulk Admin Job

We have added a “Cancel Job” option for Bulk Admin Jobs, so you can easily cancel jobs while they are processing/queued.

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Assess App Features

The Assess Grid

‍The Assess Grid will now show enrolled participants who haven’t been signed into an event yet.

These participants will appear on the list, but they won’t be able to be assessed until they have signed in—their names and functionality will be greyed out, prompting Assessors to sign them in.

This view allows the assessors to quickly determine what competencies and assessments the learner has already completed, allowing them to understand their progress at a glance.

 

Close Event Reminder

A new configurable reminder has also been added to events to remind Event Organisers to close their event after the end date, improving the flow of post-requisite training.

 

March 2024

Bulk Admin Jobs

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Bulk Admin Jobs: Course Enrol
In our latest update for Bulk Admin Jobs: Course Enrol, we've introduced two new additions - the ability to bulk apply 100% off coupon codes and bypass prerequisite checks.

100% Off Coupon Codes
In the Course Enrol CSV template, you can now add 100% discount coupon codes, allowing you to bulk enrol learners paid courses for free. Please note that dollar amounts or partial percentages will not be accepted here, as this feature is specifically designed for 100% off discounts.

Bypass Course Prerequisites
Under this new dropdown, if you choose to bypass course prerequisite checks, it will dismiss any prerequisites that appear within your CSV and allow enrolment.

When would I use this feature?
By choosing to "Bypass course prerequisites", you can seamlessly reenrol learners who have already completed a course. Please note that this feature will not function if you have disabled re-enrolment at a bundle level.

Status Filter: "Last Login Date" added to Active User Report

We've added the "Last Login Date" column to the Active User Report to give you a more holistic view of all user activity. This column makes it easier for you to see those who may need that extra nudge to complete their training or who may need assistance logging in and getting started.

Updated the status filter on "My Training" for improved performance

We've enhanced the performance of the "My Training" filter by updating it to a single filter option. You can now select a single filter or simply choose "all" from the dropdown menu.