When you download a PDF or Word Document to complete for an assessment please ensure you open the PDF or Word Document from your download folder (or where your downloads save on your computer) before you enter your answers/data in.
If you open the PDF or Word document into another tab in your browser the data you enter will not be saved and the information cannot be retrieved by etrainu.
Always ensure you complete your assessments with a strong internet connection and on your laptop.
Remember to save your documents to your computer. We even suggest to email these to yourself so you have a copy saved.