My event has a ! next to a user/errors in an event

Any users that have an ! triangle (Angry Triangle) will block you from assessing the rest of the users.

This triangle may appear when the user has completed the course previously or there is an issue with the assessment items in the system. An example is below.

Please do not mark the event complete.

If this occurs please Submit a Request and provide the below information for our team to assist you.

Event Name:
Event link:

Event Code:

Course/s:
Date & Time:
Assessor/s:
Users Affected:

Please also provide any screenshots or screen recordings (if available).

Note: We cannot make any amendments to the event without the information above and if you have marked the event complete.