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General Support

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  • I did not receive my log in details?
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  • I have forgotten my User Name or Password.
  • I still can't log in after I have reset my password what is happening?
  • I need to edit my account details or change my password
  • What do I do if my course won't load, freezes or restarts?
  • How can I view my certificate?
  • What is the Skills Passport?
  • I have completed resources why do I not have a certificate?
  • I need more assistance
  • How to purchase/enrol into a course
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