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  3. General Support

General Support

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Support for the REIV Online Courses

  • How do I sign in?
  • I did not receive my log in details?
  • I have forgotten my Username or Password
  • What do I do if my course won't load, freeze or restarts?
  • Content and Assessment Queries
  • Progress not saving when reviewing Content
  • Accessing and Navigating through your course with multiple stages
  • How to complete an Assessment
  • Downloading Documents to complete for an Assessment
  • My video is over 200mb how do I compress it?
  • I can't upload my video
  • Uploading a document for an assessment
  • How can I merge multiple PDF documents into one?
  • When will I get my Statement of Attainment/Certificate?
  • I need more assistance
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