How to Add a New Learner

To give someone access to the etrainu LMS, you must create them a learner account. This gives the learner full access to complete all training available to them within the LMS.

Step 1. Click on "Learners", followed by "Add Learners".

Step 2. Fill in the Add Learner screen. You will need to enter at minimum all mandatory fields marked with an asterisk (*).

Username: We suggest keeping this unique to your organisation.
Example: Firstname.Lastname.orgname

Password: Must be between 8 and 50 characters and contain at least 3 of the following: English upper case; English lower case; Numeric characters (0–9); Non-alphabetic printable characters.
Example: eTrainu!2022

First Name / Last Name: This is the name that will appear on the learner's certificates, so make sure it is entered correctly.

Email: Please keep this unique to each learner. All system emails — including account creation details and notifications — will be sent to this address.

Sub-Organisation / Department: Select where the learner account should sit within your organisation's hierarchy.

Step 3. Click Save to create the account. The learner will receive an email with their login details.

Tip: If you need to add 10 or more learners at once, use the Bulk Import feature instead to save time.