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etrainu General Support

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  • Can I complete the course on my smart phone or tablet device?
  • What if I have problems with reading and writing?
  • Can I fail the course?
  • Is the course only completed online or will I have to complete a practical assessment?
  • How do I get a receipt?
  • Do I have to do the course in one sitting?
  • How long will the course take?
  • Who can sign my Statutory Declaration and valid Photo Identification?
  • What if I have lost my White Card?
  • How long do I have to complete my course?
  • Do you post out a hard copy of my Statement of Attainment?
  • Do I need a RSA Certification if I'm doing my RMLV?
  • How do I get my Statement of Attainment?
  • How do I pay for a course?
  • Why must I submit a Statutory Declaration and photo ID for my White Card?
  • What does it mean when my "assessment is closed".
  • What does "95% awaiting final competency" mean.
  • What does it mean "I'm locked out"?
  • What Internet or Computer requirements do I need to complete my course?
  • I have forgotten my User Name or Password.
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